Returns & Exchanges

Due to the perishable nature of our products, we cannot accept returns on opened coffee or tea. However, if you are unsatisfied with your order or received a damaged item, we are here to help.

Return Process

• 1.
  Contact Support

  Email our team within 30 days of purchase with your order number and photos of any damage.

• 2.
  Verification

  Our team will review your request and provide a Return Merchandise Authorization (RMA) if applicable.

• 3.
  Ship Items

  For non-perishable hardware or unopened items, ship the product back using the provided prepaid label.

• 4.
  Refund Processing

  Once received, we will issue a refund to your original payment method or send a replacement within 5 business days.